Last Updated: 18th July 2018
We have become aware that stems of the model ST-M15 have been sold where stem caps for the handlebar clamping may not have been produced correctly. As a result, in specific cases, this may lead to cracks in the handlebar clamping. Please stop riding immediately with this component.
- XLC Comp Stem 31.8x110mm
- XLC Comp Stem 31.8x60mm
- XLC Comp Stem 31.8x90mm
The affected stems were delivered after 10 January 2018.
As a result, in specific cases, this may lead to cracks in the handlebar clamping. Please stop riding immediately with this component.
WHAT TO DO NEXT
Please contact us immediately to check if your component is affected. Any repairs and/or replacements will, of course, be free of charge and we will make every effort to make it as convenient and speedy for you as possible.
We would ask that you cease riding your bicycle immediately until we have been able to inspect your bicycle.
Please contact a member of our staff for details: email@example.com or 0345 257 0808.