This is a Safety Recall Notice regarding steerer tube collars on select Specialized Roubaix, Ruby, Diverge, and Sirrus bicycles (model list below). They were sold between Autumn 2016 and 2018.
The steerer tube collar may be susceptible to stress corrosion cracking which may result in a sudden loss of steering control. Please stop riding immediately with this component.
WHAT TO DO NEXT
Please contact us immediately to check if your component is affected. Any repairs and/or replacements will, of course, be free of charge and we will make every effort to make it as convenient and speedy for you as possible.
We would ask that you cease riding your bicycle immediately until we have been able to inspect your bicycle.
Please contact a member of our staff for details: firstname.lastname@example.org or 0345 257 0808.