 |
International
Delivery Charges
UK Delivery Charge
Telephone Orders
Payments
Returns
and Exchanges
Disclaimer
ORDERING
ONLINE
After selecting the goods you wish to buy in your shopping cart,
just follow the instructions as they appear on screen. Easy!
Please
note. When you order a bicycle from us, it has to be assembled,
fine tuned and test ridden by a trained mechanic before we consider
it ready for dispatch. This skilled job should not be rushed.
This means that a few days might elapse between us receiving your
order and us actually dispatching the bicycle from our warehouse
in Edinburgh.
Naturally,
we will keep you informed by email regarding your order's expected
delivery date.
Please
note that whatever delivery service you choose it will require
a signature.
| To:
UK
Mainland |
The
services you can choose are |
...and
these cost... |
Please
note |
|
Accessories
and Clothing, including Gift Vouchers
|
1st
class Recorded Royal Mail |
Free
if your order is over £20, or
£3.50 if your order is under £20 |
From
the time of dispatch, this service usually takes up to 3 working
days. We will endeavour to keep you informed of the progress
of your order via email. |
| Next
Day Delivery |
£8 |
Your
order must be placed before 12.00 to be eligible for this
service. This is specifically a Next Working Day service.
We will call you if there are any concerns with your order,
or email you to confirm successful dispatch. |
| Weekday
AM delivery |
£10 |
We
will email you with a delivery date and an online tracking
link. Delivery is between 08.00 and 12.00. Phone 0845 257
0808 or 0131 331 5010 for details. |
| Saturday
delivery |
£15 |
Your order will be delivered between 08.00 and 17.00. Your
order must be placed by 12.00 on Friday to be eligible for
this service. |
|
Bicycles,
trailer bikes and luggage trailers
|
Standard
delivery |
Free |
We will
drop you an email to confirm the date of delivery. |
| Weekday
AM |
£20 |
We
will email you with a delivery date ASAP. Delivery is between
08.00 and 12.00 |
| Saturday |
£30 |
Your
order will be delivered between 08.00 and 13.00 - we will
email you with a delivery date ASAP. |
Telephone
Enquiries
- 0845 257
0808 - Lo-Call rate from any UK landline number
- 0131 331
5010 - should your phone service provider offer 'free' minutes
when you dial '01 numbers
- +44 131
331 5010 - if phoning from outside UK
- email
us
INTERNATIONAL
CUSTOMERS
| Beyond
UK
Mainland |
What's your shipping address? |
Carriage
services you can choose from |
Prices |
Please
note |
| Accessories
and Clothing, including Gift Vouchers
|
To
UK Islands and Offshore.
Exception: the Channel Islands. |
1st
class Recorded Royal Mail |
Free
if your order is over £20, or £3.50 if your order
is under £20 |
|
| Channel Islands |
1st
class Royal Mail for orders under 2kgs |
£5 |
If
your order is oversize or overweight, we will compile your
order and weigh it, then get the best value quote from our
courier. We will drop you an email with the revised cost for
you to okay if you wish to proceed.
You will not be charged VAT on any order to the Channel Islands. |
| Overseas
– Western Europe |
1st
class Royal Mail for orders under 2kgs |
£5 |
If
your order is oversize or overweight, we will compile your
order and weigh it, then get the best value quote from our
courier. We will drop you an email with the revised cost for
you to okay if you wish to proceed. |
| Overseas
Rest of the World |
1st
class Royal Mail for orders under 2kgs |
£14 |
If
your order is oversize or overweight, we will compile your
order and weigh it, then get the best value quote from our
courier. We will drop you an email with the revised cost for
you to okay if you wish to proceed. |
| Bicycles,
trailer bikes, home trainers & luggage trailers |
UK
Islands and Northern Island |
2
– 4 day |
£20 |
|
| Channel
Islands and Eire |
2
– 4 day |
£35 |
|
| Any
International address |
Quotation
available on request, please call
- 0845
257 0808 - Lo-Call rate from any UK landline number
- 0131
331 5010 - should your phone service provider offer 'free'
minutes when you dial '01 numbers
- +44
131 331 5010 - if phoning from outside UK
- email
us
|
Please phone 0845 257
0808 or 0131 331 5010
(0044 131 331 5010 if phoning from outside UK) or email
us with any enquiries you may have about our delivery service.
.
Telephone
Enquiries
- 0845 257
0808 - Lo-Call rate from any UK landline number
- 0131 331
5010 - should your phone service provider offer 'free' minutes
when you dial '01 numbers
- +44 131
331 5010 - if phoning from outside UK
- email
us
Order form for sending or faxing
|
